Privacy policy

JohnBeerens.com uses the collected data to provide its clients with the following services:
- If you place an order, we need your name, e-mail address, delivery address and payment details to carry out your order and keep you informed of its progress.
- To make shopping at JohnBeerens.com as pleasant as possible, we store, with your consent, your personal data and the data relating to your order and the use of our services. This allows us to personalise the website.
- JohnBeerens.com produces newsletters to which anyone can subscribe. If you subscribe to the newsletter or have already subscribed, we use your e-mail address to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, you can unsubscribe on our website or notify us via beautycare@johnbeerens.com.
- Data on the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
- If you decide to write a review, you can choose whether to include your name or other personal details. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not meet our site conditions.
- If you respond to a promotion or competition, we ask for your name, address and e-mail address. We use this information to perform the action, announce the prize winner(s), and measure the response to our marketing campaigns.

Riverty
Paying in arrears allows you to receive your order first and then pay the invoice. Post-payment is facilitated by Riverty. You will receive a digital invoice for your order within a few working days after delivery, at which point you will have a limited payment period. Riverty carries out a check when you finally place the order. In the unlikely event that you are not approved, you can find more information about this review under article: 1.2. Due to privacy reasons, JohnBeerens.com has no insight into this review. More information about Riverty can be found on the page about payment afterwards.

JohnBeerens.com does not sell your information
JohnBeerens.com will not sell your personal information to third parties and will only make it available to third parties involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data. You always have the right to remove the personal details you have provided.

Cookies
Cookies are small pieces of information that your browser stores on your computer. JohnBeerens.com uses cookies to recognise you at your next visit. Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies provide information relating to personal identification. You can set your browser so that you do not receive cookies while shopping at JohnBeerens.com.

Hotjar
Hotjar is a customer feedback and web statistics tool. This website uses Hotjar to measure mouse clicks, mouse movements and scrolling behaviour. Hotjar collects information about pages visited, actions taken on them, country of origin and device, operating system and browser used.Hotjar does not collect personally identifiable information (PII) other than what you voluntarily enter on this website. Hotjar does not track your browsing behaviour on websites that do not use Hotjar services.

Retention periods
Unless otherwise described above, we keep your personal data for as long as necessary to complete your order, including warranty. Thereafter, we retain data for up to 3 years for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

Access and change your data
For questions about our privacy policy or enquiries about accessing and changing (or deleting) your personal data, please contact us at any time using the details below:

JohnBeerens.com
Poppelseweg 1-04
5051 PL Goirle
info@johnbeerens.com

+31 (0)13 530 2010

You can also submit a request to request a data export for data that we use with your consent or indicate, with justification, that you want us to restrict the processing of personal data. To prevent abuse, we will ask you to identify yourself adequately when doing so. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or remove the data.

Personal Data Authority
Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against these processing of personal data. You can contact the Personal Data Authority for this purpose.

If you have any questions, please contact: Erik Holleman to be reached by e-mail: erik.holleman@johnbeerens.com.